1. Who we are

Silver Bastion is a European-based platform for digital fiction sales.
Our website address is: https://silverbastion.com

2. What Personal Data We Collect and Why

Account Registration and Purchases
When you create an account or place an order, we collect:

• Name
• Email address
• Order details (including purchased items and download access)

Why: To process your order, provide access to purchased content, deliver receipts, and manage your account.

Payments

We do not store payment card details on our server.
Payments are processed securely via our payment providers:

• Stripe

These providers may collect and store payment information as per their own privacy policies.

Contact Forms

If you contact us via our contact form, we collect your name, email address, and any information you include in your message—only to answer your request.

Cookies

We use cookies to:

• Enable website functionality (such as remembering your login)
• Analyze site traffic (with Google Analytics)
• Process orders and secure your checkout session

You can disable cookies in your browser settings, but some features may not work.

Comments

If you leave a comment, we collect the data shown in the comment form, your IP address, and browser user agent string to help with spam detection.

Embedded Content from Other Websites

Articles or pages may include embedded content (videos, images, etc.) from third-party sites, which behave as if you visited those sites directly. They may collect data about you according to their own policies.

3. How long we retain your data

• Order information and account data: Retained as long as your account exists or as required by law.
• Comments (if enabled): Retained indefinitely.
• Contact form submissions: Kept only as long as necessary to answer your query.

4. Who we share your data with

• Payment providers: For processing payments.
• Website hosting and analytics providers: For site operation and improvement.
• Legal authorities: If required by law.

We do not sell or rent your data to third parties.

5. What rights you have over your data

• You can request to receive an exported file of your personal data we hold.
• You can request we erase any personal data we hold about you (not including data we must keep for administrative, legal, or security purposes).
• You can update your information at any time via your account page.

To make a privacy request, contact us here.

6. How We Protect Your Data

• Our website is regularly updated and monitored for security.
• We use secure connections (SSL/HTTPS) for all site traffic.
• We limit access to your data to only those who need it to process your order or request.

7. Third-Party Services

• Payments: Stripe (https://stripe.com/en-nl/privacy)
• Email (MailPoet): Used to send updates or newsletters if you opt in.
• Analytics (Google Analytics): Used to analyze website usage.

Each provider has its own privacy policy. We recommend reviewing their terms if you have concerns.

8. Contact Information

For privacy-related requests, data export or deletion, or complaints, please contact us via our Contact Page.

9. Changes to this Policy

We may update this privacy policy from time to time. Changes will be posted on this page.